Note: We do not provide refunds in any case; only exchanges/store credits are available. Store credits will not be available in SALE time!
Exchange Policy:
1. Defective/Wrong Item Received: If you receive a defective, wrong item, wrong color, or different size, we will exchange or replace it for free.
2. Correct Size but Fit Issues: If you receive the correct size but still face size issues, we will exchange it with a nominal fee.
3. Ineligible Reasons: Exchanges are not accepted for reasons such as not wanting the item anymore or wanting to buy another item.
Exchange Process:
1-Click the " Exchange " button from the menu or Click here
2-Fill in the required details.
3 Submit your request.
4-Within 24 hours, you will receive a pickup confirmation from our team.
5-Your exchange will be shipped or store credits issued within 3-4 days.
Eligibility Criteria for Exchange:
• Product must be in right condition with tags intact.
• Invoice for the product must be provided.
• No exchange requests accepted after 7 days.
• Second-time exchanges are not possible.
• Sale items are non-exchangeable and non-returnable.
• Only defective products or size issues (with charges) are eligible for exchange.
• You can not get another item in exchange of your product.
Cancellation Policy:
1. Prepaid Orders: Cannot be cancelled. Customers can change the delivery address if necessary.
2. COD (Cash on Delivery) Orders: Can be cancelled before dispatch. Cancellation not possible once the order is dispatched.
To cancel your order, Reach out on WhatsApp (+91 93168 48289).
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